Shipping Policy

Last Updated: March 6, 2026

At NutPacks, operated by Shopnex Ventures, we work hard to deliver fresh, premium dry fruits and nuts to your doorstep as quickly and safely as possible. Please review our shipping policy below for clarity.

Processing Time

Orders are processed within 2 business days (Monday–Saturday, excluding public holidays).

Once your order has been processed and dispatched, you will be notified via email or WhatsApp.

Delivery Time & Coverage

We currently ship within India only.

Average delivery time: 5–7 business days from dispatch.

Please note that delivery times may vary depending on your location, courier partner availability, and serviceability.

Shipping Partners

We ship through trusted courier partners connected via our logistics aggregator network to ensure safe and timely delivery.

Cash on Delivery (COD)

Currently, Cash on Delivery (COD) is not available.

All orders must be prepaid using available online payment methods such as UPI, cards, or other payment gateways available at checkout.

Tracking Information

Once your order is dispatched, tracking details will be shared with you via email or WhatsApp so you can monitor the delivery status.

If you require assistance, our support team is available to help track your order.

Shipping Charges

Shipping charges are calculated at checkout and displayed before payment confirmation.

Occasionally, promotional offers such as free shipping may be available on selected orders.

Delays

NutPacks is not responsible for delays caused by courier partners, unforeseen weather conditions, logistics disruptions, strikes, or other events beyond our control.

Support

For any shipping questions or issues, please reach out to us:

📧 Email: support@nutpacks.in
📞 Phone / WhatsApp: +91-730799369
🕑 Support Hours: Monday–Friday, 10 AM – 6 PM

Legal Business Name: Shopnex Ventures
Brand: NutPacks